For orders under €50, the shipping costs are your responsibility. We charge a contribution of €5.50 in the Netherlands and €9 for Belgium. This will be settled at checkout.
Above €50 we offer free shipping throughout the Netherlands & Belgium.
Return shipments are at your own expense, depending on the carrier and the country from which you are returning the package.
Please contact us at the email address below to inform us that you are initiating a return quoting your order number. email@example.com
Our customer service will provide you with the return instructions.
NB! Unfortunately, we cannot process returns that are not confirmed first.
Our return policy guarantees that you can return your order within 14 days of receipt.
Returns are accepted provided the item(s);
- will be returned in original undamaged condition with all original tags/labels attached
- is free of (smoke) odors, animal hair & detergent
- is free of markings or other stains (such as deodorant)
- is unwashed
- is unworn (light testing is allowed for satisfaction as you would in the store)
Gym Dominators reserves the right at all times to refuse returns or to deduct them in the event of unlawful use and is never liable for any damage, theft or loss of the product or packaging during the return shipment.
Your order number can be found in the confirmation email you received after placing your order. If you have not received this e-mail correctly, please contact us via the contact page.
Unfortunately, it sometimes happens that a product is damaged during shipping or production. Send us a message with a photo and your complaint to firstname.lastname@example.org
We will contact you as soon as possible to find a suitable solution together.
We will immediately start working for you for orders placed on working days (Mon-Fri) before 10:30 PM. We generally ship your order on the next working day. You can expect your order at home within 2-3 working days.
Yes, if you have not received this, please contact us
We apologize if you accidentally received the wrong item. This is not very common and we want to resolve this for you as soon as possible. To receive a refund or a replacement, you must return the item in the same condition you received it within 14 days from the day of receipt. Please contact our customer service who will be happy to assist you.
Yes, as soon as your order has been shipped, you will receive a track & trace link via email. This way you can track when your order will be delivered.
Once we have received and inspected your return, we will let you know if the refund has been approved or not. If approved, you will be automatically refunded to your original payment method. Please note that it may take some time for your bank or credit card company to process the refund.
You can pay with iDEAL, Visa, Mastercard, Maestro, Google Pay, Apple Pay, Amex, Bancontact, Sofort and Klarna.